Katanaspin supports a range of funding and payout options, with deposit minimums starting at €2 depending on your country and withdrawals processed within 72 hours. The operator accepts card payments, e-wallets and cryptocurrencies in 15 currencies including EUR, CAD, AUD, Bitcoin and Ethereum.
How long withdrawals actually take
The operator states a processing window of up to 72 hours from the moment you request a withdrawal. That is the internal review and approval time, not the end-to-end journey to your account.
Once approved, the money travels via the payment method you chose. Card withdrawals typically add 1–3 banking days; bank transfers can take 3–5 days depending on intermediary banks. E-wallets and cryptocurrency payouts usually clear faster, often within hours of approval, but the 72-hour operator window applies to all methods equally.
Verification delays the first payout. The operator reserves the right to carry out identity checks at the first withdrawal, which means uploading documents and waiting for approval before the 72-hour clock starts. After the first successful payout, subsequent requests move faster.
Weekends and public holidays can extend the wait. If you request a withdrawal late Friday, the processing window may stretch into the following week.
Fees, limits and what you will be charged
The minimum withdrawal is €50, though another section of the terms states this varies by country of residence, ranging from €50 to €120. The operator does not publish a single maximum withdrawal ceiling, stating instead that limits depend on the payment method used and can be set per day, week or month. Higher loyalty ranks unlock higher withdrawal caps.
If you win more than €10,000, the operator reserves the right to split the payout into monthly instalments of up to €10,000 until the full amount is paid.
| Charge | Detail |
|---|---|
| Withdrawal fees | Bank transfers can incur intermediary charges, capped at €16 equivalent |
| Deposit minimum | €2, €5, €10 or €15 depending on your country |
| Dormant account fee | €10 per month after 12 months of inactivity, while a balance remains |
| Crypto recovery | 0.1 BTC fee to recover funds sent to the wrong network (only attempted if over €5,000) |
You must play through deposited amounts at least three times before requesting a withdrawal. A separate clause states the requirement is once, but the higher figure appears more frequently in the terms. This turnover rule applies to your deposit, not to bonus funds.
What you can pay with
The operator accepts Visa, Mastercard, EcoPayz, Interac, Instadebit, iDebit and a range of cryptocurrencies for deposits. The internal operating currency is the Euro, but you can hold balances and transact in 15 currencies: EUR, TRY, CAD, NZD, CZK, ZAR, BGN, HRK, RON, AUD, BTC, Ethereum, XPR, Litecoin and Bitcoin Cash.
The deposit minimum depends on where you are playing from – €2, €5, €10 or €15. The terms do not publish a maximum deposit limit, noting only that it varies by payment method.
Card payments and e-wallets typically process instantly, putting funds in your account within seconds. Cryptocurrency deposits depend on network confirmation times.
Getting money out
Withdrawals are paid via Original Credit Transfer (OCT) from Visa or Payment Transfer from Mastercard. If you deposit in Canadian dollars, you can only withdraw through EcoPayz, Interac, Instadebit or iDebit, and you must make a minimum deposit using one of those methods first to activate it for payouts.
How to request a withdrawal:
- Log in and open the cashier section of your account.
- Select the withdrawal option and choose your payout method from those available.
- Enter the amount you wish to withdraw, staying within the published limits.
- Submit the request. If this is your first withdrawal, expect to upload identity documents before processing begins.
- Wait for approval. The operator reviews requests within 72 hours, and the money then travels via your chosen method.
You cannot change or cancel a withdrawal request once submitted. If you need to reverse it, contact support directly.
Proving who you are
The operator carries out verification procedures at the first withdrawal. You will be asked to upload copies of your passport or national identity card, utility bills, and copies of the debit or credit cards you used to deposit. A selfie holding your ID document may also be required.
Documents must be in Latin or Cyrillic script. If you cannot provide documents in either alphabet, the operator will require video verification where you show your documents on camera. This policy is stricter than most, and it is worth knowing before you deposit.
The operator may also call the phone number registered on your account as part of the KYC process. Once verification is complete, subsequent withdrawals move more quickly.
When a payout is held or refused
Common reasons a withdrawal request stalls: outstanding verification, turnover requirements not met, using a payment method different from the one you deposited with, or a request below the minimum withdrawal threshold.
If your withdrawal is delayed or refused, the operator's support team is the only place that can resolve it. Reach them via live chat or email, and have the transaction date, the amount, the method you requested, and any reference number shown on screen ready when you write in. Response times are faster when you provide specifics upfront.
Gambling should be entertainment, not a chore. If play ever stops feeling that way, free and confidential help is available at BeGambleAware.org or by calling the National Gambling Helpline on 0808 8020 133 (free, 24/7). You can also block access to gambling sites across the UK via GamStop.
This site is for players aged 18 and over (18+). If gambling is affecting your finances or your relationships, support is free and confidential at BeGambleAware.org.
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